Please read these Terms & Conditions carefully before using the m2cuci platform. This document outlines your rights and responsibilities as a member, along with the rules governing deposits, withdrawals, bonuses and gameplay on our platform. By registering an account with m2cuci, you agree to be bound by all terms stated below.
Before reading the full terms, here is a summary of the core values m2cuci is committed to in every interaction with Malaysian players.
These Terms & Conditions constitute a binding agreement between you ("Member") and m2cuci ("Platform"). By proceeding with registration or continued use of the m2cuci platform, you acknowledge that you have read, understood, and agreed to all terms set out below. If you do not agree with any part of these terms, you are advised not to use the m2cuci platform.
In these Terms & Conditions, the following words and expressions shall carry the meanings as defined below, unless the context requires otherwise:
To register and use the m2cuci platform, you must meet all of the following eligibility requirements:
Warning: m2cuci reserves the right to verify a Member's identity and age at any time. If a Member is found to have provided false information, m2cuci reserves the right to close the account immediately and withhold all funds in the account pending an investigation.
Each individual is only permitted to hold one (1) active account on the m2cuci platform. Owning more than one account — whether under a different phone number, name, address, or device — is strictly prohibited and constitutes a serious violation of the platform's terms.
During registration, you are required to provide accurate, complete and up-to-date information. The details required include:
You are solely responsible for maintaining the confidentiality of your account password. m2cuci will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
If you suspect your account has been accessed without authorization, please contact the m2cuci support team immediately via live chat or email at support@m2cuci.click for prompt account recovery assistance.
M2cuci supports a wide range of deposit methods commonly used by Malaysians. All deposits are processed exclusively in Malaysian Ringgit (MYR).
| Deposit Methods | Minimum | Processing Time | Fee |
|---|---|---|---|
| Touch 'n Go eWallet | RM 20 | Instant (< 30 seconds) | None |
| GrabPay | RM 20 | Instant (< 30 seconds) | None |
| DuitNow | RM 20 | Instant (< 1 minute) | None |
| Boost | RM 20 | Instant (< 30 seconds) | None |
| ShopeePay | RM 20 | Instant (< 30 seconds) | None |
| FPX (Maybank2u, CIMB Clicks) | RM 50 | 1–5 minutes | None |
All deposits made into a m2cuci account are final and cannot be reversed once the transaction has been successfully processed. m2cuci does not accept deposit cancellations. If you experience any issue with a deposit transaction, please contact our support team with proof of the transaction from your e-wallet application.
M2cuci reserves the right to reject or delay the processing of any deposit that raises reasonable suspicion of money laundering, fraud, or a breach of the platform's terms of use. In such cases, m2cuci may request additional verification documents from the Member concerned.
Deposits must be made from an e-wallet or bank account registered in the Member's own name. Deposits from third-party accounts are not permitted and may result in the Member's account being suspended pending investigation.
Members may submit a withdrawal request at any time, provided the account balance is sufficient and all applicable rollover requirements have been fully met. Withdrawals may only be made to the same payment method used for the Member's most recent deposit.
Withdrawal limits and timeframes are as follows:
Prior to your first withdrawal or any withdrawal exceeding RM 5,000, m2cuci reserves the right to require Members to complete an identity verification process (KYC — Know Your Customer). Documents that may be required include a copy of your Malaysian identity card (MyKad) or passport, and proof of ownership of the payment method. This is standard industry practice to safeguard the funds of all Members.
Important: Any attempted withdrawal to a third-party account will be rejected immediately. The Member's account will be suspended and an investigation will be initiated. m2cuci is not liable for any losses arising from attempted withdrawals to unauthorized payment methods.
M2cuci offers a variety of bonuses and promotions to Members from time to time. All bonuses are subject to specific rollover requirements and eligibility criteria. The full terms for each bonus can be found on the Promotions.
The general terms applicable to all bonuses on m2cuci are as follows:
For the 150% welcome bonus up to RM 750, a 25× rollover requirement applies to the total bonus amount received. Example: A bonus of RM 150 requires RM 3,750 in wagers (RM 150 × 25) before any winnings can be withdrawn.
M2cuci offers a wide range of game categories, including online slots, Live Casino (baccarat, blackjack, roulette, sic bo), progressive jackpots, table games, and Sports Betting. Each game has its own specific rules, which are displayed within the game interface.
General terms applicable to all games on m2cuci:
For Sports Betting, all odds displayed at the time a bet is placed are the applicable odds. Odds may change before a bet is confirmed — the system will notify the Member of any odds change prior to final confirmation. Match results will follow the official decisions of the relevant sporting body.
The following actions are strictly prohibited on the m2cuci platform and may result in immediate account closure and freezing of funds:
Consequences of Breach: Violation of any of the above will result in immediate account closure without prior notice. Funds in the account may be frozen pending the outcome of an investigation. In serious cases, m2cuci reserves the right to report the matter to the relevant authorities in Malaysia.
Closure by Member: You may close your m2cuci account at any time by contacting our support team. Prior to closure, any valid fund balance (real money that has met its rollover requirements) will be processed for withdrawal to your registered payment method within 3–5 business days.
Closure or Suspension by m2cuci: m2cuci reserves the right to suspend or close a Member's account under the following circumstances:
In the event of account closure due to a breach of terms, m2cuci reserves the right to withhold the remaining account balance while an investigation is conducted. If the investigation finds the Member is not at fault, the balance will be returned within a reasonable timeframe.
M2cuci is committed to protecting the privacy and personal data of all Members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Personal information provided during registration and use of the platform is collected, processed and stored in accordance with Privacy Policy our full policy.
In summary, m2cuci will:
The m2cuci platform is provided "as is" and "as available". While we strive to keep the platform running without interruption at all times, m2cuci does not guarantee that our services will always be free from errors, technical disruptions, or unexpected downtime.
M2cuci shall not be liable for:
In all circumstances, m2cuci's maximum liability to any Member for any claim shall not exceed the total amount deposited by that Member in the 30 days preceding the claim.
M2cuci reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. However, we endeavour to notify Members of significant changes through:
Continued use of the m2cuci platform after the effective date of any amendments constitutes your acceptance of the revised terms. It is your responsibility to review this Terms & Conditions page periodically to ensure you remain informed of the latest applicable terms.
The "Updated" date at the top of this page indicates when these terms were last revised. The current version is v4.2, updated in January 2026.
If you have any questions or concerns regarding these Terms & Conditions, please contact us at support@m2cuci.click or via live chat on the platform. The m2cuci support team is available to assist in Bahasa Melayu 24 hours a day.
The most frequently asked questions from Malaysian players regarding the terms of use of the m2cuci platform.
In addition to these Terms & Conditions, the following policy documents are important for all m2cuci members.
M2cuci is committed to responsible gambling. Set deposit limits, loss limits and session time limits directly from within your account. If you or someone you know needs help with problem gambling, visit our Responsible Gaming us. The m2cuci platform is intended for adults aged 18 and above only.